GRC Architecture and Audit Readiness for a Multinational Telecom Group

Project Overview

A multinational telecommunications group operating across multiple countries needed to formalize its second line of defense. The organization had operational controls in place but lacked a structured compliance function, an independent assurance model, and audit-ready documentation for its IT General Controls (ITGC).

Objectives

• Establish a formal Compliance, Enterprise Risk, and Control Assurance function at the group level

• Design and implement an ITGC Control Framework aligned with industry standards

• Prepare the organization for external ITGC audits across multiple operating companies

• Build a Controls and Compliance dashboard for executive visibility into control effectiveness

Services Provided

• RiGAP Risk-Based Gap Assessment

• Audit Readiness (GRC Engineering)

• Enterprise Risk Assessment

• GRC Architecture and Engineering (dashboard design, control mapping, evidence workflows)

conclusion

The organization transitioned from ad hoc compliance practices to a structured, traceable governance model. An ITGC Control Framework was delivered, a compliance RAG dashboard was implemented for leadership reporting, and audit readiness status was documented across operating companies. The architecture remains operational beyond the engagement.

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